SR
Sibusiso R
1 reviews | Active since Apr 2017
29 Apr 2019, 10:07
No LTE on new SIM
Entered a contract for a sim card only deal and I received it last Monday. The sim card can't get LTE connection at all. And I've been in numerous LTE covered areas.
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Replies (2)
Vodacom's replyOfficial
29 Apr 2019, 12:13 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2019, 12:13
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
29 Apr 2019, 13:20Dear Sibusiso,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and the number goes straight to voicemail. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and the number goes straight to voicemail. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2019, 13:20
Official
Dear Sibusiso,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and the number goes straight to voicemail. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and the number goes straight to voicemail. We have responded to your query via email.
Regards,
Vodacom Consumer Website Team