RM
Ridwaan M
1 reviews | Active since May 2019
09 May 2019, 14:14
No LTE at all
My data contract does not get any LTE network but only 3g and h+ . I have spoken to customer care about 5 times now with no success and they tell me that h+ is LTE and to reboot and all the same things but nothing works . I have been to the vodacom store with no success and I am tired of this from vodacom . Very very poor service and I regret switching networks .
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 May 2019, 15:59 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2019, 15:59
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
09 May 2019, 17:30 Dear Ridwaan
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Vodacom's reply09 May 2019, 17:30
Official
Dear Ridwaan
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
RM
Ridwaan M's updateReviewer Update
09 May 2019, 18:09Marlon was fantastic. Thank you for the great service .
RM
Ridwaan M's update09 May 2019, 18:09
Reviewer Update
Marlon was fantastic. Thank you for the great service .