No loyalty to existing clients even after Hellopeter article

<p>In June I asked to migrate my 10 gig data contract to a 20 gig contract. It is an upward migration.</p> <p> </p> <p>I called Vodacom and they quoted me over R 1000 for a 20 gig contract. More than double their advertised offer. Apparently, as an existing contract holder I don't qualify for the R 499 special.</p> <p> </p> <p>I even went to Hellopeter. All their customer service representative did was to reconfirm what I had been told on the phone. I emailed him back on the 24th June with more questions but heard nothing more.</p> <p> </p> <p>The best service I have received on this issue, to date was from the call centre lady today (in Cancellations) when I called to start cancelling my contracts. </p> <p> </p> <p>You have lost a good and loyal customer, Vodacom!</p>