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Nicholas B
1 reviews | Active since Feb 2012
15 Feb 2023, 09:40
No loyalty!
I have been a customer of Vodacom for over 20 years and not once have I received any special discounted renewal deal or unit as a longstanding customer. Instead you issue me with a 200mb for which I have absolutely no use for considering I pay a premium for a 30gb bundle and other airtime. Vodacom need to start showing some proper loyalty to their longstanding customers!
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Feb 2023, 09:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Feb 2023, 09:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nicholas B's updateReviewer Update
07 Apr 2023, 18:57Still no response from Vodacom!!! After 20 years of loyalty!!!
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Nicholas B's update07 Apr 2023, 18:57
Reviewer Update
Still no response from Vodacom!!! After 20 years of loyalty!!!
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Nicholas B's updateReviewer Update
14 Apr 2023, 16:04Still waiting!!!
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Nicholas B's update14 Apr 2023, 16:04
Reviewer Update
Still waiting!!!