CP
Claire P
1 reviews | Active since Jul 2016
31 Aug 2017, 19:51
No low data notifications
I never seem to get low data notifications lately, which means my data runs out i dont know and then it uses all my airtime this is not acceptable! Not are you extremely expensive but you dont even provide a decent service to your customers, i will definitely not be renewing my contract with you.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Sept 2017, 06:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Sept 2017, 06:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Sept 2017, 07:41Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
Vodacom's reply01 Sept 2017, 07:41
Official
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,