1 reviews | Active since Jul 2010
No longer receive interactive bill
From Feb 2018 Vodacom after 9 years of this service, stopped sending me interactive bills. The interactive bill allows me to manage my cell phone business call logs. I have phoned, I have emailed them but no one at Vodacom can put me back onto this service and they don't even know what this service is!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call; I sent you an e-mail as discussed.
We once again apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call; I sent you an e-mail as discussed.
We once again apologise for any inconvenience caused.
Regards
Moddy