No longer a loyal vodacom customer

Incorrect data billing. Issue was raised on 2 September. This occurred on 2 out of four of my contracts on the same day. I still dispute that the data was used. Additionally, the one contract has a cap of R50 yet contract went over by at least R1000 (which apparently Vodacom says they are not liable if their controls fail). eventually charges were reduced by 70%. I requested the sms that apparently are sent when a contract has a cap and data hits 50/75 and 90%. I was told that I had to go into a Vodacom store to do this. Upon doing so the lady at the store in sandton had to log a call. then I was provided a number to call and then told that I have no limit. I have now sent 4 emails raising this issue and no reply. <br> <br> It is disgraceful how I have been treated. four contracts. Vodacom customer for over 6 years- this will be in my mind upon contract date renewal.