WW
Warren W

1 reviews | Active since Apr 2010

15 Nov 2017, 18:43

No life cover contract

Life cover taken. Not receiving contract. Phoned, problem not solved. Person I spoke to has little knowledge of insurance as she is unfami**** with terms like insurable interest. Does vodacom want a cancelled policy. Cooling off period only commence once I have a contract.so if I decide to cancell you will refund premiums.

0
Replies (2)
Vodacom
Vodacom's reply16 Nov 2017, 06:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Nov 2017, 09:25
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team