rF
richard F

1 reviews | Active since May 2017

25 May 2017, 20:27

No joy in a vodacom store

<p>Obtained an upgrade phone in the Gardens Centre vodacom store on Tuesday. Took more than an hour to do the paper work and the transfer. Sim swap was supposed to take place in four hours. No sign of that happening. Just as well I still have the old phone and it has remained connected. Such poor service and sio unreliable</p>

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Replies (1)
Vodacom
Vodacom's reply26 May 2017, 07:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team