wC
willeen C

1 reviews | Active since Jan 2017

24 Aug 2017, 09:52

No Itemised Bill

Ive been calling vodacom for the past 3 days just to get an itemised bill everytime i tell thm i have not recieved it they tell me they will send it again and the charge will be added.

they promise call backs but i dont get any call backs.

my phone was ****** so i have to call form another number with a different provider which i have to pay for.

do they care no do they think i have time to call them no.

Is it so hard just to send an itemised bill for 30 days.

Please send me an itemsed bill vodacom to this email. **********

this is my sisters email as i dont have a phone and email to use. I NEED IT TODAY BEFORE 5PM.

0
Replies (1)
Vodacom
Vodacom's reply24 Aug 2017, 10:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,