1 reviews | Active since Jan 2017
No Itemised Bill
Ive been calling vodacom for the past 3 days just to get an itemised bill everytime i tell thm i have not recieved it they tell me they will send it again and the charge will be added.
they promise call backs but i dont get any call backs.
my phone was ****** so i have to call form another number with a different provider which i have to pay for.
do they care no do they think i have time to call them no.
Is it so hard just to send an itemised bill for 30 days.
Please send me an itemsed bill vodacom to this email. **********
this is my sisters email as i dont have a phone and email to use. I NEED IT TODAY BEFORE 5PM.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
