AS
Andrio S
1 reviews | Active since Dec 2010
30 Dec 2024, 15:22
No iPhone 15 in stock
I did a upgrade online for double deal 2 iphone 15. Since ive done the upgrade I'm asking when stock will arrive, im waiting from 18 December now, and when i ask it keeps changing. Now they say 10 January. I'm considering cancelling the upgrade and go to mtn for one contract but then iphone 16 and try to do upgrade for other iphone 16. They are not communicating with they clients.
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Replies (2)
Vodacom's replyOfficial
31 Dec 2024, 08:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2024, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AS
Andrio S's updateReviewer Update
02 Jan 2025, 10:48No call back from Vodacom. The one thing i dont understand is that on the website if you want to upgrade or get a new contract then Iphone 15 is available online so that means there is stock but its a lie. They are misleading customers to think that they have stock but actually there is not. I adding this so that someone else doesn't go through the same I am.
AS
Andrio S's update02 Jan 2025, 10:48
Reviewer Update
No call back from Vodacom. The one thing i dont understand is that on the website if you want to upgrade or get a new contract then Iphone 15 is available online so that means there is stock but its a lie. They are misleading customers to think that they have stock but actually there is not. I adding this so that someone else doesn't go through the same I am.