JV
Jurie V

1 reviews | Active since Oct 2009

05 Apr 2016, 15:12

No Invoice received.

My wife and myself called Vodacom *** to prematurely cancel our contracts. We called separately.<br> After waiting for more than 30 minutes before our calls where put through to a consultant, we both requested for the invoices to cancel the contracts. This all happened yesterday 4th April.<br> We have not received any invoice from the above mentioned department.<br> <br> I will not call again, I will not wait soooo long to be answered.<br> By the end of this month, neither my wife nor myself will continue to pay Vodacom. We have called to ask for the invoice. By them not providing the invoices, we cannot honour the agreement.<br> <br> Please sort this out asap.<br> My nr ***<br> Wife nr ***

0
Replies (1)
Vodacom
Vodacom's reply06 Apr 2016, 06:50
Official
Hello joertel,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Best regards,