1 reviews | Active since Nov 2016

13 Feb 2017, 20:09

No invoice but please take my money

<p>I took out a contract with Vodacom in October 2016. I prompted to receive my my bill/invoice via email as it was (and still is) the most vient option for me. Since the commencement of the contract to dateI have recievedany of my bills. I have called the call centre numerous times to find out why I am not recieving my bills. The latestest call I made was on the 6th of February; I was assured that my current month's was being emailed to me. It's a week later and I still have not recieved the email. </p>

0
Replies (1)
Vodacom
Vodacom's reply14 Feb 2017, 07:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team