LV
Lee-Roy Vaax

1 reviews | Active since Feb 2019

02 Apr 2019, 12:18

No internet Vodacom is useless

Why is your service so bad?

My fibre which took three months to install lasted a few days and now i dont have internet so can you send technicians to my house to sort this out because i am having no luck with your call centre agents as none of them know whats going on. i dont know if your training is just pathetic or are all your agents just useless but can you sort this out?

0
Replies (1)
Vodacom
Vodacom's reply02 Apr 2019, 14:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team