CN
Christel N
1 reviews | Active since Feb 2015
21 Oct 2018, 23:35
No Internet Vodacom fibre service
Extremely disappointed by Vodacom fiber sales service.
Requested a fiber contract month to month on the 2/10/2018 and still no internet. The interim LTE solution does not work at all. Spent an entire evening on the phone with the technical department but still no internet.
I am just going to return the router and contents given back to the store and get a reliable sevice provider.
I now have two reference numbers for complaints.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
22 Oct 2018, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2018, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
