No internet Signal causing wasted time and money

Do I have to resort to the following to get what is being paid for?<br> <br> <br> In The Palm Ridge Magistrates Court<br> <br> <br> Application for an Interdict requiring Vodacom to refund all monies paid to service the Contract for the modem device with number *** as well as costs for time and other costs spent attempting to obtain resolution of the unsatisfactory, continually interrupted and limited use of the service being paid for. <br> In the matter between:<br> <br> Raymond Arthur Lautenbach Applicant and User of Service<br> <br> and<br> <br> Steven Bruce Lautenbach Service Contract Owner <br> <br> and<br> <br> Vodacom Respondent Service and Provider <br> <br> Affidavit<br> <br> <br> I, the undersigned<br> <br> Raymond Arthur Lautenbach do hereby make oath and state that:<br> <br> In February 2013 as a birthday gift I was given use of an internet modem by my son Steven Bruce Lautenbach (The Contract owner). The contract made provision for the consumption of 2Gb of data per month as well as 2Gb of free data if the modem was used after midnight.<br> <br> As early as March 2013 problems were experienced in that use of the modem and the service was intermittent and often disrupted.<br> <br> Over the past two years numerous attempts have been made by me to obta