No Internet service - vodacom doing nothing, blaming Vuma

Hi guys. So, I logged a call at Vodacom 2 days ago. Vuma came to our house and tested everything. The said Vodacom stopped our data and they must reconnect it. So I phoned Vodacom with this info, but Vodacom says there are 61 people affected by Vuma and that the problem is with Vuma. Vuma has repeatedly told me that Vodacom has disconnected us and must reinstate the connection. My reference number is SR***. It's now 3 days and still no Internet. I actually opted for a 100/100 connection, but I will decline that quote. Please sort my connection out, since my wife is running a small business from home and we pay heavy money now for data, while we should be using our fibre connection.