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ajay G
1 reviews | Active since Jun 2018
06 Feb 2025, 16:10
No internet service
I have been with internet for 2 days now. My Ref number SR***, all I get everytime I call is that "they are busy working on it" if they where working on it, I would have internet services by now. These guys don't take customers seriously. But if payment is one day late, they disconnect you.
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Vodacom's replyOfficial
07 Feb 2025, 07:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Feb 2025, 07:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team