MV
Martin V
1 reviews | Active since Sept 2009
02 Jun 2025, 19:39
No internet or of and on for more than month
After several complains I still struggling with internet. Only feedback I get is that the ticket has been closed and please rate service received from a Johan. I have already provide my location 2 times and still I have no internet. No service but still get bill for it.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jun 2025, 08:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jun 2025, 08:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MV
Martin V's updateReviewer Update
12 Jun 2025, 19:56Is their any competent persons in Vodacom to sort out a network problem as it's the third time I get a reverences number more than 2 month's later and still the issue could not resolved. As the whole time getting intermitted signal. On a 50mb contract that get message wifi no internet. Or will it be the same as previous times just getting sms the reverence has been closed. Look like I must go and see a lawyer to get all my contracts closed because Vodacom cannot supply service contracted for.
MV
Martin V's update12 Jun 2025, 19:56
Reviewer Update
Is their any competent persons in Vodacom to sort out a network problem as it's the third time I get a reverences number more than 2 month's later and still the issue could not resolved. As the whole time getting intermitted signal. On a 50mb contract that get message wifi no internet. Or will it be the same as previous times just getting sms the reverence has been closed. Look like I must go and see a lawyer to get all my contracts closed because Vodacom cannot supply service contracted for.