No Internet or calling
From 23/12/2017 i cant make calls or recieve calls. My cell phone also not getting internet signal. I went to the Vodacom shop in Middelburg mall but after a vouple of attempts to reset and synchronize my contract they did not win. Then they said they will lock a job card anf vodacom will call me. But untill today no one called me. They did send a sms and said what i mist do but it did not work! Anf the next day Vodacom send a sms that says the problem is resolved??? What is resolved?????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Werner
As discussed this matter has been resolved.
Have a pleasant day further and congrats with the little one :)
Regards,
RJ
Hi Werner
As discussed this matter has been resolved.
Have a pleasant day further and congrats with the little one :)
Regards,
RJ