AD
Adrienne D
1 reviews | Active since May 2019
05 Jul 2020, 07:53
No internet on an essential service
Have been stuck without internet since yesterday. The call centre staff are useless. After 3 calls eventually logged a call for them to come out and investigate.
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Vodacom's replyOfficial
05 Jul 2020, 16:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2020, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team