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Amanda L
1 reviews | Active since Sept 2018
22 Aug 2022, 10:39
No internet, no feedback for weeks!!! Spending a fortune and losing income.
No internet since 8 August as Vodacom cancelled my line, tried put me on a new sales order for more money without my permission and then gave away my port. I cannot get the line re-activated!!!! Nobody is helping!!!
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Replies (2)
Vodacom's replyOfficial
22 Aug 2022, 11:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Aug 2022, 11:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Amanda L's updateReviewer Update
24 Aug 2022, 11:38Now a lady called Elizabeth Van Wyk just called me and **** to me, saying I had no choice but to upgrade to a 50mbps line otherwise I will be disconnected. I have since learned that this is not true, but she has already put through a sales order!!! ************!!!!!
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Amanda L's update24 Aug 2022, 11:38
Reviewer Update
Now a lady called Elizabeth Van Wyk just called me and **** to me, saying I had no choice but to upgrade to a 50mbps line otherwise I will be disconnected. I have since learned that this is not true, but she has already put through a sales order!!! ************!!!!!