NO INTERNET, NO CALLS - VODACOM Strikes again
30th November - Observatory Cape Town - The vodacom signal and internet 'disappeared'. All calls drop or cant be made and no internet -loss of business R824million. Vodacom have not come back to me after 30 calls. I emailed the CEO to tell him about his 'efficient' service & delivery tele coms company BUT he is like Tshepo Mokhoa who could only tell me that they are PLANNING a new tower. So all of a sudden on the 30th, our area signal was REMOVED and we must continue business with no internet. Imagine all the people included who are working from home in our area??? Vodacom still have not rep**** to me because they dont have any answers themselves and they dont know what happened since the 30th??? Hello Vodacom - wakey, wakey. Stop drinking tea and eating cake. Saphiso Dhlamini - I spoke to him last night and he was coming back to me - Good morning Saphiso - have you had your tea and cake yet and havent had the decency of making the promised call???? Shameel Joosub i was told by Tshepo to go the the municipality and ask them why i have no more signal in Observatory but he couldnt tell me 'what' the problem is with vodacom and why i have no signal. It must be a problem with the municipality and planning for a new tower. So i asked him where is the old tower that we had communication on prior to the 30th; it must be there but he cant tell me WHY the signal has no gone BUT technicians have been there to have tea and cake. Shameel can i invite you for some tea and cake and a chat; p.s do your downloads before you get here as there is no internet here unless you want to use by telkom router which works so well and has signal strength and over 10Mbs speed.
"The cheek that Vodacom - "TELL ME TO GO AND BUY A SIGNAL BOOSTER BECAUSE THEIR SIGNAL IS WEAK IN MY AREA (Observatory, Cape Town)"
"Dear Customer, kindly note that we are looking at improving coverage for your area in the near future as there are new towers planned for the area. We however cannot confirm any time frames for completion of these projects due to 3rd party involvement in the planning process. We would like to thank you for your patience and understanding in this regard. You may also enquire at your nearest Vodacom Stores / Takealot / HiCell / Alisom Store, regarding a NetGear Cel-Fi Smart Signal Booster that may improve indoor coverage. Kind regards, Vodacom.
Your query has now been resolved. Regards Consumer Website Team
"The cheek that Vodacom - "TELL ME TO GO AND BUY A SIGNAL BOOSTER BECAUSE THEIR SIGNAL IS WEAK IN MY AREA (Observatory, Cape Town)"
"Dear Customer, kindly note that we are looking at improving coverage for your area in the near future as there are new towers planned for the area. We however cannot confirm any time frames for completion of these projects due to 3rd party involvement in the planning process. We would like to thank you for your patience and understanding in this regard. You may also enquire at your nearest Vodacom Stores / Takealot / HiCell / Alisom Store, regarding a NetGear Cel-Fi Smart Signal Booster that may improve indoor coverage. Kind regards, Vodacom.
Your query has now been resolved. Regards Consumer Website Team
