WG
W G

1 reviews | Active since Mar 2015

18 Nov 2019, 08:55

NO INTERNET IN BREDASDORP ONCE AGAIN !!!

well well. after the last escalation to technicians , Bredasdorp is AGAIN without any Vodacom Internet. this is becoming 'n habit now. is there REALLY NOTHING you can do to ensure that the so called service we have to pay for , can be more reliable than this. You pay for a service but you dont have it .

0
Replies (5)
Vodacom
Vodacom's reply18 Nov 2019, 10:02
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team 
WG
W G's update19 Nov 2019, 08:46
Reviewer Update
Ghee vodacom you really start to make us "angry" is this a more appropriate word for you????. Please sent someone who is competent to do the work , why do you just always escalated the problem , DO SOMETHING ABOUT IT -- WE CANNOT EVEN MAKE EMERGENCY CALLS TO A DOCTOR. Maybe we should go back to the old fashioned telkom landline business.
WG
W G's update19 Nov 2019, 08:47
Reviewer Update
i will cancel my debit order for this month due to insufficient service !!!!!
WG
W G's update19 Nov 2019, 15:42
Reviewer Update
how long stillllll????????????? there is people with emergencies here , cannot phone doctors
when are you planning to recover the network ??????????????????????????
Vodacom
Vodacom's reply25 Nov 2019, 13:44
Official
Dear Customer

Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.