No internet for the past 4 days

My fibre has been down since Friday, 27/08. The consultant said no technician can come out on the same day, and since it was a weekend, there were a limited amount technicians working. A technician was booked to come to my house on Sunday, 29/08, but no one showed up. A technician was booked for today 30/08, but no one showed up. I asked the consultants why they never show, none of the consultants can give me a reason. The only things the consultants say is they escalating the matter, but nothing happens. All the consultants I spoke to said they will give me feedback from friday, and none of them has called or emailed. I am working from home due to the COVID-19 situation and now I can't do any work because I don't have internet. I dont recommend vodacom fibre. The after sales is pathetic and not helpful at all.