FF
FALLON F

1 reviews | Active since Oct 2015

22 Jun 2021, 15:41

No internet for over 15 hours

It’s been 15 hours now without any internet.

It’s honestly disgusting how the connectivity is always up and down No one at vodacom gives you an ETA How is anyone supposed to work like this?

And I’m a paying client for 4 years I have NEVER missed a payment but I must deal with I’ve 15 hours no connectivity

I am looking for a service provider who at least can deal with customers and not just say for 15 hours we apologise for the inconvenience and we cannot give you any ETA

0
Replies (1)
Vodacom
Vodacom's reply22 Jun 2021, 21:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team