EW
Emmerentia W
1 reviews | Active since Feb 2018
19 May 2021, 09:39
NO INTERNET FOR 3 WEEKS!!!!!!
Vodacom works with Open Serve for the installation of fiber. Vodacom promised us that our internet will be up and running one week after we signed the contract. Its been 3 weeks!!!! AND WE STILL DON'T HAVE ANY INTERNET. Worst experience ever. Definitely canceling my contract.
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Vodacom's replyOfficial
19 May 2021, 10:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 May 2021, 10:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team