1 reviews | Active since Aug 2013
NO INTERNET FOR 3 DAYS!
I currently have Vodacom Firbre and I've not had internet for 3 f#kn days!! I have not been able to work and this resulted in me having to purchase mobile data worth R600 every day! I have spoken to multiple consultants and they all give me different excuses! This is the most pathetic service I've received in my life. I even tried to cancel and they've made it extremely difficult for me completely regarding the TCF Act! I will have to report this further as this is definitely not fair! If Vodacom sees this my request is to please cancel my internet with immediate effect and reimburse me so I can find an ISP that actually knows what they are doing! I really would not recommend Vodacom Fibre to anyone. They're always down and their service is truly pathetic!
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
