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TM
Titus M

1 reviews | Active since Jul 2011

27 Feb 2023, 11:28

No internet for 2 weeks

What a terrible mistake. I think vodacom should remove their fiber around Mayberry Park Alberton, they can't just be the only ones running the line here.

I have had 2 weeks without internet and vodacom is doing is promising nothing but lies. Logged a call and did so many follow ups and all I get is the same story.

***-853740

0
Replies (3)
Vodacom
Vodacom's reply27 Feb 2023, 11:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
TM
Titus M's update28 Feb 2023, 08:40
Reviewer Update
No need to contact me, I have cancelled your services, yesterday.
Vodacom
Vodacom's reply01 Mar 2023, 06:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team