1 reviews | Active since Mar 2018
No internet for 2 weeks!!!!!!!
Since my upgrade on the 1st of March 2018 I have had NO INTERNET!!!!!! I have been to my closest Vodacom shop a hunderd times, I have phoned Vodacom myself but it is IMPOSSIBLE to speak to anyone who is responsible for my problem. Today at the Vodacom shop they told me its a 'back-end' problem. How can this problem take 13 days to fix???????? Im at the risk of losing my job since I COULD NOT WORK FROM THE 1ST OF MARCH BECAUSE I DONT HAVE ANY INTERNET!!!!!! And will I get any compensation for this? Worst service ever VODACOM! What happens if I pay you 13 days late for my bill? Step up and fix this immediately!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call and confirming that this matter is now resolved.
We once again apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call and confirming that this matter is now resolved.
We once again apologise for any inconvenience caused.
Regards
Moddy