NO INTERNET CONNECTIVITY FOR 13 DAYS THROUGH VODACOM SR***

I have not had internet connectivity since the 30th January 2020. I contacted Vodacom Fibre immediately, they assigned a technician the next day who then determined that the issue was not with them but Vumatel. Vumatel also took a week to come and sort out the issue, they eventually pitched up on the 9th of February 2020 only to find out that Vodacom had given them the incorrect unit number and they had been fixing the incorrect box. Vumatel sorted out my issue on Sunday the 9th February but I still could not connect. Vumatel advised me to phone Vodacom while they were there which I did. I was told there was no one available but she would escalate the query. When I phoned back on Monday the 10th February i spoke to another consultant and I was advised that nothing was escalated the issue was still with Vumatel which was not correct. I then insisted to speak to someone senior, I was made to hold for 20 minutes with no one coming back to me and the call ended on its own. Yesterday I got a call from a guy called Sean Naidoo a technician for Vodacom he was driving around looking for my place only to find out that he is based in Cape Town and I am in Joburg. VODACOM gave the incorrect address ONCE AGAIN. This was escalated by Sean Naidoo and myself and to this moment, I have not received an feedback whatsoever from Vodacom. Nobody has responded to my irate complaints which the consultants escalated on my account. I am disgusted at the level of service I have received from Vodacom and I would never recommend them as a Service Provider to anyone. All I want is for the service to be cancelled so I can move to another SP. I have has no connection for something I have paid for, for 13 days! This is pathetic and unacceptable for such a huge Service Provider. SR***