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Francois B
1 reviews | Active since Oct 2021
12 Aug 2022, 21:29
No internet connection Vodacom Fibre
Vodacom fibre I'm without internet connection the hole day when I phoned them they tell me they don't know were the problem is it will take 48 hours for feedback, no internet the hole weekend that's bad I wouldn't suggest vodacom to anybody. I'm a loyal customer for 25 years and thinking of switching to a beter fibre network. Not my first problem with my fibre at vodacom
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Vodacom's replyOfficial
13 Aug 2022, 13:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2022, 13:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team