KK
Khanyi K
1 reviews | Active since Sept 2020
23 Oct 2025, 17:44
NO INTERNET CONNECTION DAY 4
Hi I need assistance with my wifi it hasn't been working since Monday however I took the router to vodacom and it worked there please assist urgently as this is an inconvenience as I am working from home
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Replies (3)
Vodacom's replyOfficial
24 Oct 2025, 09:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2025, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Khanyi K's updateReviewer Update
24 Oct 2025, 18:03The Consultant called and they could not assist..I'm coming from one of your stores they are saying you have connection issues with the LTE's this is an inconvenience as I can't work from home currently
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Khanyi K's update24 Oct 2025, 18:03
Reviewer Update
The Consultant called and they could not assist..I'm coming from one of your stores they are saying you have connection issues with the LTE's this is an inconvenience as I can't work from home currently
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Khanyi K's updateReviewer Update
24 Oct 2025, 18:05Tye branch also said there's nothing they can do but come paying the monthly installment I must pay the full installment where as I did not have internet for a week.
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Khanyi K's update24 Oct 2025, 18:05
Reviewer Update
Tye branch also said there's nothing they can do but come paying the monthly installment I must pay the full installment where as I did not have internet for a week.