OE
Odette E
1 reviews | Active since Jan 2017
17 Nov 2021, 12:43
No Internet connection
Absolutely losing my mind with Vodacom internet ..or the lack thereof rather. Every other day I lose connection the internet for hours..and its not my modem etc. as im not the only one..Customer care cant assist and no one knows why this happens or for how long. Very unhapppy paying customer!
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Vodacom's replyOfficial
17 Nov 2021, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2021, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team