AM
Adelaide M

1 reviews | Active since Dec 2017

03 Feb 2025, 08:52

No internet connection 😕 😢

It's been two weeks now with bad internet connection. I called vodacom and they said Midrand and centurion towers are down. But seeing many complaints since vodacom seems not value us anymore. I am working from home I will be forced to report to office due to this but I must still pay. Nooo vodacom you can't treat us like this. Rather we all cancel our contracts with you maybe you will start to value us and our monies.

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2025, 10:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team