NM
Nelisiwe M

1 reviews | Active since Mar 2015

22 Jul 2015, 13:37

No internet connection

I have been disconnected from internet since this morning, I don`t know the reason behind this and what frustrates me even more is that it`s not happening for the 1st time.<br> I had the same problem few months ago ,nobody could help me when I called the customer care until I lodge a complain with Hello Peter.<br> I have the same problem again today, I called in to report the matter the consultant couldn`t help me further because I was using the same phone to make a call, when I tried calling again when I have to choose option 0 to speak to a consultant it says the number I have dialled doesn't exist.I tried calling a couple of times still got the same error message. Who should help me then???I`M SICK AND TIRED OF THIS VODACOM NONSENSE AND INCONVENIENCE, MAYBE IT`S HIGH TIME ONE PORT TO ANOTHER NETWORK. Your service is pathetic.

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2015, 11:37
Official
Hello SinamileB,

We do thank you for the posting.

The matter has been referred to a senior consultant.

Kind regards
Vodacom Consumer Website

Best regards,