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nadia D
1 reviews | Active since Feb 2011
25 Mar 2020, 15:14
No Internet Connection
I unable to connect to the internet the entire day! I have been trying to contact the call center numerous times, and it jeeps directing me to voice verification which DOES NOT WOR****!!!! So I can’t get pass that stage for any assistant ! Pathetic network!
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Replies (1)
Vodacom's replyOfficial
26 Mar 2020, 06:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Mar 2020, 06:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team