BS
Bridget S
1 reviews | Active since Oct 2021
28 Oct 2021, 13:31
NO INTERNET
We have had the most horrific experience with Vodacom, they have been in the process of restoring our internet since 18/10/2021! It is the 28th today still no solution and no help for us. We have incurred an enormous amount of expenses trying to find solutions for ourselves. Loading people with data getting alternative routers so our people can work. EVERYBODY KEEPS TELLING ME THEY WILL GET BACK TO ME AND NONE HAVE!!!!! No solution and no assistance what so ever.
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Vodacom's replyOfficial
28 Oct 2021, 13:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2021, 13:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team