P
PETRUS
1 reviews | Active since Jan 2022
03 May 2023, 12:13
No Internet Bad Service
Was promised better and quicker service if I go over to Vodacom Fibre as they are working with Vumatel. Cancelled with my service provider and took Vodacoms package. Since service started I still don't have internet. I ran out of airtime on their calls, they promised to phone back. Now 2 days and still no wifi. Dont get much hep from representative either. I am fuming!!
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Vodacom's replyOfficial
03 May 2023, 13:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2023, 13:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team