LF
Luvuyo F

1 reviews | Active since Mar 2024

17 Nov 2025, 15:52

No internet again!

I have been without internet for more than a week now. Ive called many times and the issue has not been resolved. This same thing happened last month and it took almost 2 weeks before it was fixed. This is causing a lot of inconvenience, having to buy extra data, being unable to do work as a person who works from home.

0
Replies (1)
Vodacom
Vodacom's reply18 Nov 2025, 07:39
Official
Dear Customer, 

Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team