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Linganathan R
1 reviews | Active since Feb 2012
04 Dec 2020, 13:10
No Internet
I have two data contractors. One has internet, the other does not. I call the Centre and they were able to rectify but I am still having internet issues the whole. As it stands, I am able to work properly from home today because of these network issues!
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Vodacom's replyOfficial
04 Dec 2020, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Linganathan R's updateReviewer Update
05 Dec 2020, 14:09To date, no one has called me. I could not work yesterday due to network issues with vodacom. They eventually resolved this but no one has called me. Vodacom needs to advise if the issue has been resolved and I will not experience this in future. This is so embarrassing as the one Data card had internet and my wife was able to use this for work but my data card had issues. Very poor service from Vodacom.
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Linganathan R's update05 Dec 2020, 14:09
Reviewer Update
To date, no one has called me. I could not work yesterday due to network issues with vodacom. They eventually resolved this but no one has called me. Vodacom needs to advise if the issue has been resolved and I will not experience this in future. This is so embarrassing as the one Data card had internet and my wife was able to use this for work but my data card had issues. Very poor service from Vodacom.