WG
Wesley G
1 reviews | Active since Jul 2020
01 Jul 2020, 10:45
No Internet
Ticket logged on Friday, 26 June 2020, for no internet on LTE Business Router. Call was escalated to second line support with ( Gabotlhaelwe, Boinelo Charmaine). As off today I have not received any communication from said person. My retail client is still without internet, which is impacting their trading.
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Vodacom's replyOfficial
01 Jul 2020, 10:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2020, 10:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team