LM
Lloyd M
1 reviews | Active since Dec 2019
16 Dec 2019, 13:29
No internet
Very poor service from vodacom fibre. My internet has not been working for the past 8 days. I have called numerous times requesting this issue to be resolved. The turnaround time for such issues is 48 hours and it has been 8days. All your consultants do is say the issue is in progress with no explanation of the cause of delay
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Vodacom's replyOfficial
17 Dec 2019, 07:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2019, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LM
Lloyd M's updateReviewer Update
18 Dec 2019, 12:00Its a day later and still noone has given me a call. This is terrible service. I want my money back.
LM
Lloyd M's update18 Dec 2019, 12:00
Reviewer Update
Its a day later and still noone has given me a call. This is terrible service. I want my money back.