LS
Lisa S
1 reviews | Active since Aug 2018
19 Dec 2022, 14:46
No internet
You guys are actually really pathetic.
I have made arrangements to pay via EFT every month because I have closed my old Absa bank account, of which I haven't missed a payment as yet... But yet still debiting my closed Absa account which is reflecting badly on my credit score aswell as resulting in my WiFi being cut!!!
You guys now want to say it payments needs to be debited for a year aswell , after the last time 'resolving' the situation and saying no we can pay eft !
NOW WE SITTING WITH 2 PROBLEMS!
I called thrice which last call was done 10min ago and said you guys have called back but you didn't.
Are you blady kidding me !?
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Replies (2)
Vodacom's replyOfficial
19 Dec 2022, 15:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2022, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LS
Lisa S's updateReviewer Update
19 Dec 2022, 16:42Ag whatever. Been saying someone will call back but no damn person has called back ever !
LS
Lisa S's update19 Dec 2022, 16:42
Reviewer Update
Ag whatever. Been saying someone will call back but no damn person has called back ever !