CP
Cheree P

1 reviews | Active since Dec 2017

09 Jun 2023, 16:30

No Internet

What is going on with Vodacom's signal. Every second week there are outages or we do not have internet for no reason. This is getting ridiculous.. what am I paying for?

0
Replies (2)
Vodacom
Vodacom's reply10 Jun 2023, 11:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
CP
Cheree P's update12 Jun 2023, 20:58
Reviewer Update
Again we have no internet tonight after I sat for more than half an hour on Friday night with an agent to sort this out. No again it is disconnected amd I cannot reach an agent. This is getting ridiculous. What am I paying for?