No interest regarding new business
i've app**** for a contract which was declined due to contactability which is understandable. However, i specifically informed the guys that i do have an active handset due to bad experience a week ago, I've app**** for the 3rd time now and advised the team to have them contact me ASAP!!! I'm using a contact number which is not mine and i've been waiting to contacted since 9:00 AM still no contact.....Are you guys not interest in business cause i can definitely take it somewhere where i'll feel more appreciated.
Come on guys, there's a reason i chose Vodacom, but it seems like a made a huge mistake. IF i am not contacted by 4PM today then i'll move somewhere else...
How many times do i need to apply for a simple handset??? Should you feel the need to contact me... feel free to do so on ********** !
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Cheslyn
Please be advised that we have emailed you. Your request has been noted and forwarded to the Sales team for urgent assistance.
Regards,
RJ
Dear Cheslyn
Please be advised that we have emailed you. Your request has been noted and forwarded to the Sales team for urgent assistance.
Regards,
RJ
