RD
Ralph D

1 reviews | Active since Jul 2010

04 Aug 2021, 17:44

NO INTEGRITY - NO SERVICE - NO CARE the moto of vodacom

Made arrangement for paying part of my account late and they agreed with it in writing. Still went ahead and blocked all 7 of my lines. Calling Vodacom customer NO-Care resulted in calls being cut off, calls demanding payment to all 7 of my lines which some of it is used by MINOR Children and expecting payment for NO SERVICE. Several calls and a payment the calls DID NOT STOP DEMANDING PAYMENT!!!!!!!!!!!!! After being a customer for 25 years this is what Vodacom thinks of me I get the message... "we don't want you as our customer and we will do as we please and you can do nothing about it"

0
Replies (1)
Vodacom
Vodacom's reply05 Aug 2021, 07:17
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team