1 reviews | Active since Mar 2017

07 Mar 2017, 11:20

No idea what's going on with my upgrade

<p>I have done an upgrade over the phone for my contract on 26 Feb and I have not heard anything since then... my contract details show that I am still on my old plan. </p>

0
Replies (2)
Vodacom
Vodacom's reply07 Mar 2017, 11:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Mar 2017, 13:38
Official

As per telephonic discussion,feedback provided.

Regards

FM