EL
Elrese L

1 reviews | Active since Oct 2012

28 Jun 2024, 11:28

NO IDEA OF CUSTOMER SERVICE

Worst service provide. Your so called TOBI is useless cant answer simple question via whattsapp/email or LifeChat. difficult to get to speak to a PERSON. Definably thinking of changing even if you have a lot of offers your client services SUCKS.

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2024, 12:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

EL
Elrese L's update28 Jun 2024, 12:35
Reviewer Update
yeah right you peoplenever do