BP
Basim P

1 reviews | Active since May 2012

21 Jul 2016, 09:39

NO help yet baba, 3 months now no calling out

<p>Good day</p> <p> </p> <p>Please cna anyone assist me with regards to this ongoing problem, I have a bill for 1600, And I still cannot make data bundle purchases or make external calls, I am really getting tired of having the exact same issue as before, can any Managment from Vodacom assist me, as there seems to be no resolution with my problem....I am getting quite tired of the same problem...</p> <p> </p> <p>Vodoacom did try to assist a few times and assisted me with a credit note last month of R500 but I am going to keep on having the same issue with billing if this cannot be resolved as well as external calls, I hardly put my monile data on this month as i was exceptionally worried of a high bill, and somehow I still managed to get the bill quite high again</p>

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2016, 09:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team